Inquiry

Inquiry Form

  1. Enter your inquiry
  2. Enter the personal information
  3. Confirm
  4. Complete
If you have any questions, comments or suggestions regarding Yamato Transport, please fill out the following form.
We will see your inquiry from 9:00 a.m. to 6:00 p.m.
Please note that inquiries received after 6:00 p.m. may be handled the following day or later.
If you need an answer, select "Necessary" in "Answer from Yamato Transport".
Answer from Yamato Transport Required
Answer from Yamato Transport Required
Inquiry Category(Large category) Required
Inquiry Category(Large category) Required

Inquiry Category (Items) Required
Inquiry Category (Items) Required

Details of the inquiry Required
Details of the inquiry Required

Waybill number
Please enter the waybill number without hyphens.
Waybill number
Please enter the waybill number without hyphens.

Name
Name

Name(katakana notation)
Please enter the input field in full-width katakana.
Name(katakana notation)
Please enter the input field in full-width katakana.

Company
Company
Postal Code
Please enter the post code without hyphens.
Postal Code
Please enter the post code without hyphens.

Prefectures Required
Prefectures Required

Municipalities
Municipalities

House Number
House Number

Building Name・Room No.
※If you'd like a reply, and if you live in an apartment,
please enter your building name and room number.
Building Name・Room No.
※If you'd like a reply, and if you live in an apartment,
please enter your building name and room number.
Phone Number
Phone Number
Email
Email

Kuroneko ID
※ID to be used when logging in to use
Kuroneko Members
Kuroneko ID
※ID to be used when logging in to use
Kuroneko Members
The reception number of ” Send Parcel by Smartphone” service (Half-pitch number)
The reception number of ” Send Parcel by Smartphone” service (Half-pitch number)
We will strictly handle your personal information and the contents of your e-mail in accordance with the
"Handling of Personal Information"policy.
Agree to "Handling of Personal Information"
■Notes
・The e-mail that our company sends to customers is intended to be personally addressed to customers.
　Please refrain from reprinting or secondary use.
・Please note that depending on your inquiry, it may take some time to reply or we may not be able to reply.
・Please note that depending on your inquiry, we may reply by phone or letter instead of e-mail.
・Please note that we may not be able to reply to you if the information you entered is incorrect or due to system failure.
・Please refrain from using special characters as they may not be displayed or sent correctly.