Inquiry

Inquiry Form

  1. Enter your inquiry
  2. Enter the personal information
  3. Confirm
  4. Complete
If you have any questions, comments or suggestions regarding Yamato Transport, please fill out the following form.
We will review inquiries between 9:00 a.m. and 6:00 p.m. Japan Standard Time (JST).
Please be aware that inquiries received after 6:00 p.m. JST will be addressed on the next business day or later.
If you need an answer, select "Necessary" in "Answer from Yamato Transport".
Answer from Yamato Transport Required
Answer from Yamato Transport Required
Inquiry Category(Large category) Required
Inquiry Category(Large category) Required

Inquiry Category (Items) Required
Inquiry Category (Items) Required

Details of the inquiry Required
Details of the inquiry Required

Waybill number
Please convert to half-width numbers and enter them.
Please enter it without hyphens.
Waybill number
Please convert to half-width numbers and enter them.
Please enter it without hyphens.

Name
Name

Company
Company
Postal Code
Postal Code

Prefectures Required
Prefectures Required

Municipalities
Municipalities

House Number
Example: Ginza 3-1-2
House Number
Example: Ginza 3-1-2
Building Name・Room No.
※If you'd like a reply, and if you live in an apartment,
please enter your building name and room number.
Building Name・Room No.
※If you'd like a reply, and if you live in an apartment,
please enter your building name and room number.
Phone Number
Phone Number

Email
Email

We will strictly handle your personal information and the contents of your e-mail in accordance with the "Handling of
Personal Information" policy.
Additionally, for forwarding requests, a regular shipping fee will be incurred from the delivery address stated on the
waybill to the new delivery address, and this fee is to be paid by the recipient.
Agree to the "Handling of Personal Information" and "Incurrence of Shipping Fees for Forwarding"
■Notes
・The e-mail that our company sends to customers is intended to be personally addressed to customers.
　Please refrain from reprinting or secondary use.
・Please note that depending on your inquiry, it may take some time to reply or we may not be able to reply.
・Please note that depending on your inquiry, we may reply by phone or letter instead of e-mail.
・Please note that we may not be able to reply to you if the information you entered is incorrect or due to system failure.
・Please refrain from using special characters as they may not be displayed or sent correctly.